Multi Plus (WSQ60) certificate issue

smi73

Hello

I have updated to latest available firmware, but do face certificate issues (ERR_CERT_INVALID) when accessing the web-ui of the WSQ60.
I understand that there has been an update to the cetrtificates in latest FW, but apperently it didn't fix it in my case. How can I resolve that ?

Thanks in advance.
Best regards.


#Multy_May_2020

Zyxel_Eric

Dear Sir,

The CA update on FW is for the CA which communicated with our cloud to your Multy.
Regarding the certificate of web interface, the error cert on the browser, it will due to the browser which doesn't recognize the certificate of our product.
However, user still can pass the blocked message to access the Multy Plus GUI.

Best Regards,
Eric

Zyxel_Eric

Dear Sir,

The CA update on FW is for the CA which communicated with our cloud to your Multy.
Regarding the certificate of web interface, the error cert on the browser, it will due to the browser which doesn't recognize the certificate of our product.
However, user still can pass the blocked message to access the Multy Plus GUI.

Best Regards,
Eric