I am not able to find my device on myZyxelCloud

neewltd00
Posts: 3
Freshman Member

Please can you anyone help with this, I have tried entering manually but still same issue
S183F120*****
B8ECA3E*****
#Multy_May_2020
S183F120*****
B8ECA3E*****
#Multy_May_2020
0
All Replies
-
Dear Sir,
Do you mean the myZyxelCloud website?
myZyxelCloud website cannot add Multy on the page.
Multy can only be managed on Multy App.
* Due to the safety reason, I have marked your S/N number and mac address of your Multy.
Best Regards,
Eric0
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