I am not able to find my device on myZyxelCloud

neewltd00 Posts: 3  Freshman Member
edited June 2020 in Multy WiFi System
Please can you anyone help with this, I have tried entering manually but still same issue



All Replies

  • Zyxel_Eric
    Zyxel_Eric Posts: 279  Zyxel Employee
    First Answer First Comment
    edited May 2020
    Dear Sir,

    Do you mean the myZyxelCloud website?
    myZyxelCloud website cannot add Multy on the page.
    Multy can only be managed on Multy App.

    * Due to the safety reason, I have marked your S/N number and mac address of your Multy.

    Best Regards,

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