I am not able to find my device on myZyxelCloud

neewltd00

Please can you anyone help with this, I have tried entering manually but still same issue

S183F120*****
B8ECA3E*****


#Multy_May_2020

Zyxel_Eric

Dear Sir,

Do you mean the myZyxelCloud website?
myZyxelCloud website cannot add Multy on the page.
Multy can only be managed on Multy App.

* Due to the safety reason, I have marked your S/N number and mac address of your Multy.

Best Regards,
Eric