Login impossible after FW upgrade on NAS326

0llli Posts: 1
First Anniversary
edited June 2020 in Personal Cloud Storage
After upgrading the Firmware to the latest Version today, it is no longer possible to Login to my NAS326 via Webinterface. Great Job. Whats going on there and how can I Access my device?


All Replies

  • Sakura_T
    Sakura_T Posts: 101  Ally Member
    First Anniversary Friend Collector First Answer First Comment
    What IP did you set for the NAS? static one or DHCP?
    Maybe the IP changed after fw upgrade.
  • TimoThePig
    TimoThePig Posts: 2  ZCNE Certified
    ZCNE Switch Level 2 Certification - 2020 ZCNE Security Level 2 Certification - 2019
    If you are able to access the login screen but your password is no longer accepted and you get only 'login failed'-message then the most likely reason is that your password contains some special characters that were allowed in the previous firmware versions but not any more in the current one, like exclamation mark. To get around this press and hold the reset-button behind the device until you hear one beep and then release the button. This resets the admin password to default 1234 and you can log in again. But be careful not to press the reset button too long - just enough to hear one and only one beep - otherwise you end up clearing all settings on your nas (after 5 seconds that is).

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