NAS326 Unable to pair device

Jelly

So I just tried to pair my device via the zyxelCloud. On https://mycloud.zyxel.com the nas is found but when I try to pair the device, as soon as I click the button on the nas it says "device not found".

The nas has internet access, ping works

DNS settings are correct

Router allows Upnp

Manually set a portforward on the router and I was able to access the nas via wan ip.

#NAS_June_2020

Sakura_T

You may try uninstall and re-install the  zyxelCloud APP in your NAS.