NAS326 Unable to pair device
Options
Jelly
Posts: 3
Freshman Member
Freshman Member
So I just tried to pair my device via the zyxelCloud. On https://mycloud.zyxel.com the nas is found but when I try to pair the device, as soon as I click the button on the nas it says "device not found".
The nas has internet access, ping works
DNS settings are correct
Router allows Upnp
Manually set a portforward on the router and I was able to access the nas via wan ip.
#NAS_June_2020
0
All Replies
-
You may try uninstall and re-install the zyxelCloud APP in your NAS.0
Categories
- All Categories
- 442 Beta Program
- 3K Nebula
- 223 Nebula Ideas
- 129 Nebula Status and Incidents
- 6.6K Security
- 630 USG FLEX H Series
- 354 Security Ideas
- 1.8K Switch
- 85 Switch Ideas
- 1.4K Wireless
- 54 Wireless Ideas
- 7K Consumer Product
- 300 Service & License
- 492 News and Release
- 92 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.8K FAQ
- 34 Documents
- 88 About Community
- 109 Security Highlight
Ally Member