NAS326 Unable to pair device
Jelly
Posts: 3 
Freshman Member
Freshman Member
So I just tried to pair my device via the zyxelCloud. On https://mycloud.zyxel.com the nas is found but when I try to pair the device, as soon as I click the button on the nas it says "device not found".
The nas has internet access, ping works
DNS settings are correct
Router allows Upnp
Manually set a portforward on the router and I was able to access the nas via wan ip.
#NAS_June_2020
0
All Replies
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You may try uninstall and re-install the zyxelCloud APP in your NAS.0
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