APP

Felix
Posts: 1
Hello,
I try to see my allready existing Xyxel in my APP - but I can´t see them. The APP is just asking to install new Multy´s
0
All Replies
-
Dear Sir,Please kindly help to respond to the following request below to clarify your issue.1. Please kindly provide your network topology?
What type of multy device are you currently using Multy Plus,Multy X, or Multy U?2. When do you install the Multy APP?
After installing the Multy APP do you ever clean the cache or remove the APP?Do you ever register an account on multy APP?
If no, when the APP is deleted, the site is not going to be found on the APP.3. What do you mean "The APP is just asking to install new Multy´s",
Can you share the screenshot or record a video of the issue?Best regards,Jerry0
Categories
- All Categories
- 186 Beta Program
- 1.7K Nebula
- 90 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 51 Switch Ideas
- 917 WirelessLAN
- 27 WLAN Ideas
- 5.4K Consumer Product
- 174 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 994 FAQ
- 434 Nebula FAQ
- 256 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 67 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 68 About Community
- 52 Security Highlight
Consumer Product Help Center
