Multy U country code issue, changing settings and settings reverting.

Dusty

I've checked my country code and it shows as the US when using my MacBook to scan near by networks. I live in the UK and have read other post's which state if you're in the UK, it would state CH as this is the default for the the Europe. Why are the options we can change limited. Such as the as channel? I appreciate that the Multy selects the best one, but what if we want to override these options?

I also have an issue where my network type will change, I had set it to bridge mode and it seems to refer itself back to NAT.

Zyxel_Jerry

Dear Sir,

Where do you purchase the device?
Do you purchase the device from amazon?

Best regards,
Jerry

Dusty

Hi,

Yes it was Amazon UK

Dusty

Has something been done in the back end? I don’t even know if that’s possible. Everything was fine, until I opened the app this evening and it was showing “Start Installation”. There was no way I could get my existing set up back, so I did a reset on all devices. Went thought the installation until it gets to the point of “connecting to network” and it fails. In the app I then get the option to try again via Bluetooth (but the lights no longer blue) and this fails. Or reset the Multy and try again... without success

Zyxel_Jerry

Hi  Dusty,

I private message you to ask for more detailed information.

Best regards,
Jerry