nsa320 problem with utility

Jakub Střítežský
Posts: 1
own nsa320 and i have a problem connecting with the utility. I insert the disk, connect the NAS cable to the PC, turn on the NAS. in windows 10 in zyxel utility i can't see server. I tried it even without disk, hard reset, another PC, firewall disabled in PC. did anyone know about it?
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All Replies
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Can you ping your NAS ?If you can ping it, I recommend you check it's SMB service and it's port 139 are opened.If you can't ping make sure it can get IP address.
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