Content Filter license will not link to device

KMPKMP Member Posts: 15  Freshman Member
Hi,

We recently bought a 1YR Content filter and also  a 1YR IDP license to renew the security services on our ZYWALL 310.

The IDP license activated and linked fine to the zywall310.

The CF license however will activate but it will not link to the device:
"There is no compatible product"

In the license specifications the Zywall 310 is supported.

What would be the problem?

Thanks!

Klaas


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