[NEBULA] Registred NWA1123-AC Pro remains in standalone mode
Options
Hello,
I'm a newbie in Zyxel products and have a question regarding the AP.
I have a GS1920 Switch and two NWA1123-AC Pro access points. The three items are successfully registered in Nebula, but one of the two access points remains "offline". There is no cloud connect active.
When administering as standalone, everything works fine.
I'm a newbie in Zyxel products and have a question regarding the AP.
I have a GS1920 Switch and two NWA1123-AC Pro access points. The three items are successfully registered in Nebula, but one of the two access points remains "offline". There is no cloud connect active.
When administering as standalone, everything works fine.
Dear Customer,
Congratulations! You have registered the following Nebula device.
Model: NWA1123ACPRO
MAC Address: BC:CF:...
Serial Number: S192L...
What could went wrong?
Thai you in advance :-)
0
All Replies
-
Solved, the Timezone was 1h different and after the change and one night the cloud is active :-)0
-
Hello @Klekki,
After you report this issue, we checked it and one of our services to ensure the Nebula cloud management communication security was not properly upgraded to the latest HTTPS certificate. For security, Nebula device rejects the connection and caused the service interrupts.The issue has been resolved and AP should be able to online now.Thanks.0
Categories
- All Categories
- 397 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 87 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 916 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 913 Nebula FAQ
- 421 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight