IPsec VPN problem

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IT_Field_Support
IT_Field_Support Posts: 97  Ally Member
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edited April 2021 in Security

Hi guys,


Just a quick question. We have one VPN gateway used by 2 phases 2 on a USG40W as we have on many other router without any problem.

On this one, for an unknown reason, phase 2 are never connected both at the same time, there are dropping all the time, sometime we can ping through these phase 2 but it is very unstable.

I tried with firewall off and it's still the same.

In the debbug logs, I notice some weird error regarding IPSec, why would IPSec drop packet ?


Thanks for help,


Davy 

IPSec Dropping packet. ret=1, step=11    
IPSecSPI: 0x0 (0) SEQ: 0x0 (0) No rule found, Dropping TCP packet. ret=1, step=11
IPSec Dropping packet. ret=1, step=11
IPSec SPI: 0x0 (0) SEQ: 0x0 (0) No rule found, Dropping UDP packet. ret=1, step=11


All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    @IT_Field_Support,

    I've applied your configuration file to USG40W to run the test.

    The test result is sent to you in the private message.

  • Irfan
    Irfan Posts: 3
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    Hello ,

    On zyxel wal usg50 getting this erro
    IPSec SPI: 0x0 (0) SEQ: 0x0 (0) No rule found, Dropping UDP packet. ret=1, step=11
any help?

Thanks
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Irfan,

    What is the model of the remote site of VPN tunnel?

    Could you share startup-config.conf of USG50 and topology with me in private message?

  • Irfan
    Irfan Posts: 3
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    Hi,

    Ok thanks , now i upgrade USG50 with latest firmware which you sent me..
    Than let you know.
    Thanks

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