[NEBULA] WAN2 as backup line for WAN1 on NSG100

Elgen007
Elgen007 Posts: 15  Freshman Member
First Comment First Anniversary
edited April 2021 in Nebula

Hi


I have done several tests regarding WAN2 as backup for WAN1. What is the result is that it takes between 20 and 30 minutes for VPN to come up again after I either close for the internet or take out the plug in WAN1. It is also the same result whether I use a fixed internet line or whether I use LTE/4G as backup line. 


I think it takes too long for VPN to come up again in terms of it taking less than 1 second for the internet to be available again.


Do you have a solution or explanation to the problem?


H

Olav

All Replies

  • Zyxel_Chris
    Zyxel_Chris Posts: 705  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers

    Hello @Elgen007

    I can found the similar symptom in my local site we are working on it, will update to you once get further steps, sorry for any inconvenience.



    /Chris

  • Zyxel_Jason
    Zyxel_Jason Posts: 411  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate

    Hi @Elgen007 ,

    Just an update.

    We are doing some more tests about the scenario you mentioned, so still need some time to tune the behavior as what we expect.

    We will keep posting here when we have further update.

    Hope you understand.

    Jason

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community
  • Elgen007
    Elgen007 Posts: 15  Freshman Member
    First Comment First Anniversary

    Hi

    Is there anything new regarding this matter?

    h

    Olav

  • Zyxel_Chris
    Zyxel_Chris Posts: 705  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers

    Hi @Elgen007

    Apologize for the late reply, in the current stage we have optimize the recover time to 5~10 minutes and we know there is still has the space to get it better in future.?

  • Elgen007
    Elgen007 Posts: 15  Freshman Member
    First Comment First Anniversary

    Hi


    That's good, thanks?️?.


    Olav

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