[NEBULA] NAP102 AP couldn't change SSID from Nebula Cloud Configure

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Sammy
Sammy Posts: 1 image  Freshman Member
edited April 2021 in Nebula

I have tried many times to change my SSID from your Nebula cloud platform. I have been getting the same error message. Please see the attached screenshot.

Screenshot 2020-03-26 at 11.36.45.png


All Replies

  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 360 image  Zyxel Employee
    25 Answers First Comment Friend Collector Fourth Anniversary

    Hi @Sammy

    It seems there might be something wrong in the configuration. Could you provide your org/site name for us? Please also help to enable the ZYXEL support privilege. We will check the configuration and find out the root cause.

    privilege.png

    Joslyn

  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 360 image  Zyxel Employee
    25 Answers First Comment Friend Collector Fourth Anniversary

    Hi @Sammy

    The issue was fixed. Could you help to try it again?

    Please let us know if you have any question.

    Thanks.

    Joslyn

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