ContentFilter availability

kyssling
kyssling Posts: 63  Ally Member
edited April 14 in Security
Hello,
we have problems with availability ContentFilter service. USG110 - FW V4.38(AAPH.0)ITS-WK26-r94697

Example from log :
2020-07-31 12:02:23 notice / Content Filter / Service is available now
2020-07-31 12:01:44  alert / Content Filter / Service is unavailable now

and few examples :
2020-07-30 16:16:31  alert/warning-web-sites/WEB WARNING/www.vbktrade.cz          : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 09:43:28  alert/warning-web-sites/WEB WARNING/detectportal.firefox.com : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 10:03:33  alert/warning-web-sites/WEB WARNING/www.oldiesradio.cz       : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 13:03:51  alert/warning-web-sites/WEB WARNING/postsignum.ttc.cz        : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)

Very thanks for answer Vaclav







Accepted Solution

«1

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 770  Zyxel Employee
    We are aware of this symptom and we are investigating it.
    We will send you feedback once we come to a conclusion.
  • kyssling
    kyssling Posts: 63  Ally Member
    Hello, is there any new info?
  • Skylink
    Skylink Posts: 30  Freshman Member
    edited September 2020
    any news?





  • kyssling
    kyssling Posts: 63  Ally Member
    Hi, last advice from Zyxel is for me : update firmware to 4.39. But I am now carefull, holiday/hospital i dont want more problem with device ...

  • Zyxel_Emily
    Zyxel_Emily Posts: 770  Zyxel Employee
    We suggest you upgrade USG60W to 4.39 to prevent the issue.
  • Skylink
    Skylink Posts: 30  Freshman Member
    thank you
  • kyssling
    kyssling Posts: 63  Ally Member
    Mazbe better upgrade to 439AAPH0ITS-WK32 ?
    For example fixed :
    "Fix: The continue action of content filter unrated warning page does not work."



  • Zyxel_Emily
    Zyxel_Emily Posts: 770  Zyxel Employee

    Hi @kyssling,

    4.39 WK32 is removed and the latest firmware 4.39 WK36 will be released recently.

  • Wolfgang
    Wolfgang Posts: 34  Freshman Member
    I can not find WK36, nor on the Firmware thread nor on support.zyxel.eu
Sign In to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click on this button!