Factory Reset NSW100-10P

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Pook
Pook Posts: 153 image  Master Member
First Comment First Answer Friend Collector Nebula Gratitude
edited April 2021 in Nebula
Hey Guys

Anyone know where to find the magic reset button is this device? Stuck on SYS light flashing and no ports are active.

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 429 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Pook ,

    The symptom you describe seems the Switch is stuck at booting stage.
    May you able to connect a console cable and share the screenshot of the output when the Switch boots up?

    Thanks.
    Jason
  • Pook
    Pook Posts: 153 image  Master Member
    First Comment First Answer Friend Collector Nebula Gratitude
    Thanks, I don't have a cable but it is worth investing in one. Can you link me to what I need?
  • Zyxel_Jason
    Zyxel_Jason Posts: 429 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Pook ,

    NSW100-10P is using RS232 as console port, so you may need to buy a RS232-to-USB cable.
    After connecting the console cable between your PC and the Switch, run the terminal software like Tera Term or Putty and boot up the Switch.

    Please note the baudrate(speed) should be configured as 115200 in the terminal software.
    Jason

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