Aps randomly lose connection or restart every few hours
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Rene_Sidler
Posts: 4 
Freshman Member
Freshman Member
Hello,
Our APs seem to randomy disconnect or restart every few hours, in the event log it says that the Netconf connection is disconnected. They always go offline for like 2-4 minutes and afterwards everything's okay again.
I checked the connections and the LAN is stable and doesn't have any kind of connection issue.
I will attach the log for one of the APs, every AP has the same issue and more or less the same logs.
Our APs seem to randomy disconnect or restart every few hours, in the event log it says that the Netconf connection is disconnected. They always go offline for like 2-4 minutes and afterwards everything's okay again.
I checked the connections and the LAN is stable and doesn't have any kind of connection issue.
I will attach the log for one of the APs, every AP has the same issue and more or less the same logs.
0
All Replies
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Hi Rene_SidlerAs you mentioned, your APs have the same connection issue.Did they disconnect at the same moment or not the same time?0
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Hi @Rene_Sidler
Can you provide me your org/site name for me? Please also enable ZYXEL support. I will collect some logs to analyze.
Help > Support request
Joslyn0
Zyxel Employee
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