Firmware status = Dedicated

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sebala
sebala Posts: 18 image  Freshman Member
First Comment Seventh Anniversary Nebula Gratitude
edited April 2021 in Nebula
Hi,

we have a switch, previously used by support to take some logs, which is flagged with the Dedicated Firmware status.

I cannot upgrade it from NCC anymore.
How can I bring back to switch to normal mode to follow upgrades ?

Sebastien

Accepted Solution

All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313 image  Zyxel Employee
    25 Answers First Comment Friend Collector Fifth Anniversary
    Hi @sebala,

    Dedicated means we had locked your site to upload a datecode firmware to fix the current issue that time. Please help to provide your organization/site name, so we could unlock it.

    Jonas,
    Jonas,
  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313 image  Zyxel Employee
    25 Answers First Comment Friend Collector Fifth Anniversary
    Answer ✓
    Hi @sebala,

    Done, the device was already released.

    Thanks
    Jonas,
    Jonas,

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