[090801]Trouble to find the device during the initial setup
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ocethan8
Posts: 4 
Freshman Member
Freshman Member
During the initial setup, my phone had a trouble finding the device for the first 30 mins. Then I unplugged the device and waited for about an hour to plug it back - it found the device. However, the app kept quitting during the setup. I was using iPhone 6.
0
Comments
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@ocethan8,
Please share your app version.
And please update your app to the latest version. This problem should be fixed after version 1.1.8 (170901).1. Update your app.2. Reset your Multy X units.3. Retest.
If there is any problem, please let us know.0 -
Yes, the app version is currently 1.1.8 when I experienced the issue.0
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We will release a new app version of Multi X this Wednesday. Please kindly use new version to verify this problem again.0
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