NSA325v2 not working after firmware upgrade

crs · October 2017

Hi@,

I'm running the NSA325v2 and did an firmware upgrade to the latest version V4.81(AALS.1). After that, the NAS was not really responding. The webinterface was accessable but no login possible. I was not able to connect via FTP or network share.

I did some research and used the trick to reset the configuration. As it should not affect the storage and data itself, I just did it.

After that it looked promising. Login via webinterface worked as well as the network share. The status screen showed my internal volume. I'm using a RAID1 with two 3 TB drives:

But, in fact, there is no data. Only one picture and two videos are accessable via FTP, network share, webinterface browser. WTF????!!

I resetted again and tried to downgrade to V4.80(AALS.1), all to no avail.

Any suggestions?

Greets,
crs

#NAS_October

Ijnrsi · October 2017

Hi,
After reset the non-default shared folder will be disabled, therefore, please go to shares page to check folder properties as enable or not as below photo. And if you access privilege is setting "Advanced", then you should click "Edit" to check accessible user.

Image: https://us.v-cdn.net/6029482/uploads/editor/c1/asunb5nu1u6z.png

Rory · October 2017

@crs,

If the volume have issue on filesystem,
I suggest you try to get the data via Linux.
https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=013308&lang=EN

NSA325v2 not working after firmware upgrade

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