Bug Report: Android App - occasionally says no Multy X installed

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chip
chip Posts: 14 image  Freshman Member
edited January 2018 in Multy WiFi System
Bug Report: Android App - occasionally says no Multy X installed

Device: Android 8.1.0 Google Pixel

Steps to reproduce:   appears random.

Issues:  
a. opening the app, main screen says no Multy X installed
b. clicking option/menu button, shows strange characters where normally it shows my logged in email
c. closing the app, restarting the app, will fix the issue for the moment. no further login/logout/etc is required. 

here are my screenshots, showing 3 different days/times, with 3 different weird characters where it should be my email:



#MultyX_January

Comments

  • Dexter
    Dexter Posts: 108 image  Ally Member
    First Comment Friend Collector Sixth Anniversary
    What's the version of your Multy X APP?
    Do you try to remove and reinstall it?
  • chip
    chip Posts: 14 image  Freshman Member
    running version:  1.4.1.171227 from the Google Play Store on Google Pixel 8.1.0 device.

    yes, I have tried removing and reinstalling the app.  I can't find any patterns as to when this bug occurs, but its typically once or twice a week. 
  • Zyxel_Steven
    Zyxel_Steven Posts: 246 image  Zyxel Employee
    Thanks for your feedback. We will keep improving Multy X app for more stable.

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