AMG1001-T Is it ok for the modem not to have an IP connection?

leonleon
leonleon Posts: 2  Freshman Member
edited September 2018 in Smart Home Product
The Internet LED indicator has the status off, but I have an internet connection. What does this mean? Is it ok for the modem not to have an IP connection? 

#CPE_Sep

All Replies

  • Mijzelf
    Mijzelf Posts: 2,918  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    Are you on wifi? Are you sure you are using your own network?

    A router which has no outside IP cannot give you access to the internet.
  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi leonleon,

    May I know what’s your LED indicator? Is it in red or green or other?

    You can check your connection states to see if the router have the IP address or not first.

    Login into the GUI -> States -> Devices Information -> WAN IP address


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