Reset LTE7410-A214

HomeUser213
HomeUser213 Posts: 1  Freshman Member
edited February 2018 in Smart Home Product
How can I reset to factory settings this LTE7410-A214 modem? I can't access to modem because I forgot username and psswd

#LTE_February

All Replies

  • Zyxel_Sally
    Zyxel_Sally Posts: 32  Zyxel Employee
    @HomeUser213
    Many thanks for choosing Zyxel product.

    The reset button is next to the SIM card slot.

    Press the button for 10 seconds and release, the router will start to reset. 


  • Peppino
    Peppino Posts: 128  Ally Member
    First Anniversary 10 Comments Friend Collector
    Sally,

    I have a console cable attached to the board, but I have no access to the button. What would be the linux command to restore factory defaults?

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 188  Zyxel Employee
    First Anniversary

    Hi Peppino,

    Even you have cable, you still need login password to access to device. So the only way to reset device is by HW button.  Please help to try it.


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