Unable to access shares on NSA320 after power outage

canute · December 2018

I had an unexpected power outage on my NSA320.
Now I'm not able to access the Shares from Windows or SSH into the device.

The Web interface connects and shows the NAS is working
I am able to telnet to it (Telnet enabled from Tweaks package) and see files
I am not able to access any files from the Files Explorer on the Web interface either.

Maybe I had a FileSystem error. I tried running Scan on Web Interface and first time it 'fixed' a few errors.

Do you know how I can fix this problem? Will a Hard Reset help? Will I lose my data if I do a Hard Reset?

#NAS_Dec_2018

Batou · December 2018

Do you try to reboot PC and NSA320 and check again?
Not sure this is the file system error, because as file system error, then you could not be able to see the data through telnet also.
But you said you can see the data from Telnet, recommand you, before you do any action, to backup all data to external volume to prevent any unexpect problem.

Mijzelf · December 2018

Now I'm not able to access the Shares from Windows or SSH into the device.

You was able to ssh before the problem started?

I am able to telnet to it and see files

Are the owner and read/write flag OK? You can see them with 'ls -l'

canute · December 2018

You was able to ssh before the problem started?

Yes I was. Through FFP etc.

Are the owner and read/write flag OK? You can see them with 'ls -l'

Ownership and read/write flags all seem ok. I can do ls -l without issues.

When I try to copy files to external volume though, after copying a few files (3-4), the whole NAS hangs. Some process seems to run 100% PC and then nothing works until I restart the NAS

Mijzelf · December 2018

It shouldn't collapse on copying. So maybe you have a hardware problem. Is the volume mounted read-only

cat /proc/mounts

or does the kernel log contain alarming lines?

dmesg | less

Unable to access shares on NSA320 after power outage

Comments

Categories

Consumer Product Help Center