Parental Control hangs Multy X
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tortho
Posts: 2 
Freshman Member
Freshman Member
Hi,
Multy X
When I enter the parental control or click the "connected devices" in the bottom of the main screen which brings me to the device list the app hangs.
I can see "Parental control" on top and a spinning circle. (No list of connected devices.
The app hangs here and not possible to go back.
All other functions in the app is working.
Have restarted several times and still the same.
#MultyX_Dec_2018
Multy X
When I enter the parental control or click the "connected devices" in the bottom of the main screen which brings me to the device list the app hangs.
I can see "Parental control" on top and a spinning circle. (No list of connected devices.
The app hangs here and not possible to go back.
All other functions in the app is working.
Have restarted several times and still the same.
#MultyX_Dec_2018
0
All Replies
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Hi tortho,
What is the model name of your mobile phone and its OS version?
Can you share your Multy X firmware version and Multy App version?
Do you try to reinstall Multy App or try to use another mobile phone? Is the problem still existed?0
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