Why does the box for AMG1302-T11C claim it works with VDSL2?
Funkle
Posts: 2 Freshman Member
I purchased the AMG1302-T11C modem because the back of the box said it was compatible with VDSL2, as that's what my connection requires. However, I was not able to get any connection (dsl light didn't even turn on). Settings are correct and firmware is updated. Is it possible to get it working with VDSL2 or did I just waste money buying this thing?
#CPE_Nov_2018
#CPE_Nov_2018
0
All Replies
-
Hi Fuukle,
AMG1302-T11C is ADSL modem so it’s used for ADSL link up. You mentioned “the back of the box said it was compatible with VDSL2”, can you please provide the picture? And please let me know where you buy this device and serial number of device?
0 -
Hello, thanks for your answer. I bought the modem brand new at a supermarket in Finland. I've attached pictures of the box and serial number.0
-
Hi Fuukle,
Thanks for your picture and I am sorry to cause this issue. Anyway, I will have a internal discussion and then let you know how to resolve it.
0 -
Hi Fuukle,
In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.
0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 114 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 65 Switch Ideas
- 901 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 831 Nebula FAQ
- 401 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight