loss of connection with sky tv

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Philis66
Philis66 Posts: 1 image  Freshman Member
edited January 2019 in Smart Home Product
anybody having sky tv issues

#CPE_Oct_2018

All Replies

  • Penny
    Penny Posts: 65 image  Ally Member
    Can you share which ZYXEL product you have and its firmware version?
    Is there more explain about this problem?
  • Amdavies
    Amdavies Posts: 1 image  Freshman Member
    I've got a VMG3925-B10B with Post Office Fibre, I can get an IP address to my sky hd boxes (1 in on ethernet the other is on Wi-Fi) but it fails to connect to the Sky On-Demand service.
    Was working before with my old Netgear router without any issue.
  • YeK
    YeK Posts: 150 image  Master Member
    First Comment Friend Collector Sixth Anniversary

    Hi Amdavies,

    Are both your sky hd boxes use for the IPTV scenario?

    If yes, you may need to enable the IGMP Proxy on GUI broadband page.


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