Speed test shows 0 speed
SouthernOlly
Posts: 2 
Freshman Member
Freshman Member
when running the diagnostics speed test it is showing a 0mb to both my 2 multys. Although using The speed test to my device using the app shows I have a good speed.
WiFi backhaul / connection between the 2 multy is fine.
Is is there anything I can do to rectify. I’ve tried resetting.
#MultyX_Jan_2019
WiFi backhaul / connection between the 2 multy is fine.
Is is there anything I can do to rectify. I’ve tried resetting.
#MultyX_Jan_2019
2
Accepted Solution
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@SouthernOlly, @Gagac,
Recently, Ookla (Speedtest) server has changed its protocol from http to https to cause Multy X cannot get server list. We are working to modify the configuration file of Speedtest and will release new firmware to fix this issue soon.
Update.
New firmware and new App has released to fix this issue.
2
Zyxel EmployeeAll Replies
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Same here. The speed test for the smartpone doesn't work for me either because the Test button is missing.0
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@SouthernOlly, @Gagac,
Recently, Ookla (Speedtest) server has changed its protocol from http to https to cause Multy X cannot get server list. We are working to modify the configuration file of Speedtest and will release new firmware to fix this issue soon.
Update.
New firmware and new App has released to fix this issue.
2 -
Thanks. Upgraded to the 1 Feb firmware and all sorted.0
-
Updated to V2.10(ABKJ.7)C0 The problem does not seem to have been solved if the system is in bridge mode.0
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