Connecting Zyxel Multy X to a Virgin Media Hub 3.0

MacVate
Posts: 1
Freshman Member

I have just bought the Zyxel Multy X and I'm trying to connect it to my Virgin Media Hub 3.0. However, the app is saying that it is unable to access the Internet and I should either insert my PPPoE (Virgin doesn't use PPPoE) or a static IP address (Virgin's IP address is dynamic). The internet access is fine so I don't know why the Multy X can't access it. Has anybody any ideas how I can solve this problem?
#MultyX_Oct_2018
#MultyX_Oct_2018
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All Replies
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If you're using a LAN device to connect Virgin Media Hub 3.0 directly, can it get the IP address from Virgin Media Hub 3.0?
Can you share how to connect Multy X and Virgin Media Hub 3.0?
Does Virgin Media Hub 3.0 LAN port connect to Multy X WAN port via network cable?
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I am having an issue with my set up too.
I connect the hub in modem mode directly to a switch and take a lead off to the zxyel multi
for some reason a number of my devices won't connect to the internet ?
the switch is in dumb mode so should basically be just sharing signals.
The wifi network was set up and configured but won't reliably access the internet0
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