Why don't my HDD's show?
Bilzo
Posts: 1
I just got my NAS326. The Quick Start Guide and web procedures don't match what happens. I turn on power with the HDD's in place and ethernet connected. I have the browser page open and push the Connect button after the beep. 5 minutes goes by and nothing happens. When I check Windows Explorer, the NAS is there, but no HDD's.
The HDD's were formerly in a computer, one is 500 GB. one is 1 TB. After the first failure, I thought maybe they needed formatting. I did this, but same failure.
User Manual is no help.
USB's are acknowledged and accessible!
#NAS_Jan_2020
#NAS_Jan_2020
0
All Replies
-
Can you enable the ssh server in Control Panel->Terminal, login over ssh, and post the output ofdmesgThis will show the kernel (boot) log. Maybe it tells something about the sata bus/disks.0
-
Hello @Bilzo,
make sure to use drives which are supported:
https://www.zyxel.com/products_services/4-Bay-Personal-Cloud-Storage-NAS540/compatibility
You mentioned the drives were in a computer before. Make it makes sense to overwrite the first bytes including the partition table. Then the drives might look like fresh disks for the NAS.
Make sure to backup data on the drives before doing so.
Greetings0
Guru Member![[Deleted User]](https://us.v-cdn.net/6029482/uploads/defaultavatar/nN4PAQRO7TCNP.jpg)
Zyxel EmployeeCategories
- All Categories
- 164 Beta Program
- 1.7K Nebula
- 86 Nebula Ideas
- 62 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 50 Switch Ideas
- 908 WirelessLAN
- 27 WLAN Ideas
- 5.3K Consumer Product
- 172 Service & License
- 294 News and Release
- 65 Security Advisories
- 14 Education Center
- 911 FAQ
- 399 Nebula FAQ
- 249 Security FAQ
- 90 Switch FAQ
- 100 WirelessLAN FAQ
- 18 Consumer Product FAQ
- 55 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 68 About Community
- 51 Security Highlight
Consumer Product Help Center
FAQ