myZyXELcloud-Agent does not update completely
Chefkoch
Posts: 2 
Freshman Member
Freshman Member
Hello together,
after trying to update my myZyXELcloud-Agent, the installation process stucks at 96% and will not proceed.
I have the newest firmeware update: Release V5.21(ABAG.5)C0
My NAS-type is NAS542.
After asking me to update the myZyXELcloud-Agent that problem occurs.
Anybody has the same problems?
bye
Chefkoch
#NAS_Mar_2020
after trying to update my myZyXELcloud-Agent, the installation process stucks at 96% and will not proceed.
I have the newest firmeware update: Release V5.21(ABAG.5)C0
My NAS-type is NAS542.
After asking me to update the myZyXELcloud-Agent that problem occurs.
Anybody has the same problems?
bye
Chefkoch
#NAS_Mar_2020
0
All Replies
-
Please try below steps to see if any help.
1. Enable Telnet or SSH on NAS542 and Telnet or SSH into NAS542 (user is 'root').
2. Type 'cd /i-data/sysvol/.system/zy-pkgs/'.
3. Type 'wget ftp://ftp2.zyxel.com/NAS542/zypkg/5.21/myZyXELcloud-Agent_1.0.6_arm_0106_5x0.zpkg'.
4. Go to NAS542's web interface > App Center and tap the icon.
5. Try to update/install new myZyXELcloud-Agent again.
0
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