Multy X App

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Supra
Supra Posts: 1
edited June 2020 in Multy WiFi System
Since a update of the App, I cannot connect to my nodes. When I open the app, I get the message: connection ist being etablished. Nothing happens after that. 
The App was machsch deleted and reinstalled ont the IPhone. 
Thanks for an answer


#Multy_May_2020

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  • Zyxel_Eric
    Zyxel_Eric Posts: 279  Zyxel Employee
    First Answer First Comment
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    Dear Sir,

    1. Can you share your screenshot of that message?
    2. Did you sign up the Zyxel account to pair with your Multy?
    3. If this issue still appears after re-install the App, please send feedback on your Multy App, and we can analyze the log to clarify this issue.

    Best Regards,
    Eric

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