Multy X App

Supra

Since a update of the App, I cannot connect to my nodes. When I open the app, I get the message: connection ist being etablished. Nothing happens after that. 
The App was machsch deleted and reinstalled ont the IPhone. 
Thanks for an answer


#Multy_May_2020

Zyxel_Eric

Dear Sir,

1. Can you share your screenshot of that message?
2. Did you sign up the Zyxel account to pair with your Multy?
3. If this issue still appears after re-install the App, please send feedback on your Multy App, and we can analyze the log to clarify this issue.

Best Regards,
Eric