Zyxel NBG6615 periodic WAN disconnects issues

Zyxel_Eric · September 2020

@Steffen Schjoldager
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Rastislav M. · December 2020

I have purchased this router recently. I have the same problems with periodic WAN disconnections. The router says it's running with a firmware V1.00(ABMV.3)C0 - but I cannot find any newer version for this router. Is it V.4 available somewhere?

Zyxel_Jerry · December 2020

@"Rastislav M."
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Eemil P · December 2020

I have also purchased this router recently and also have the same problem with periodic WAN disconnections and I'm running firmware V1.00(ABMV.3)C0. Is there at least a patched version available somewhere?

Zyxel_Jerry · December 2020

@@Eemil P
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JSX · December 2020

I have the same problem with NBG6615 which keeps disconnecting after few hours. Firmware version is V1.00(ABMV.3)C0. Can you provide some help for me as well?

Zyxel_Jerry · December 2020

@JSX

1.Could you provide more details about your issue?
2.Please kindly provide your network topology.
(1)What is the WAN setting? is it a DHCP client or Static IP?
3. Are there any logs on it, could you share with us?

JSX · December 2020

Image: https://us.v-cdn.net/6029482/uploads/editor/3l/jdmbzxy9c7km.jpg

There are two computers and one mobile phone connected wirelessly and they all loses connection at the same time. I haven't made any custom configurations.

Zyxel_Jerry · December 2020

@JSX
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Please check your message box for further assistance.

JSX · December 2020

I didn't get any private message.

Zyxel NBG6615 periodic WAN disconnects issues

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