Armor G1 - NBG6818
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KLS
Posts: 2

in Home Router
What is the password for for the exported log file "log.tar" ?
It is not the login password for the router.
It is not the login password for the router.
0
All Replies
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Dear @ KLS,
The log file is for Zyxel support purpose and the credential can’t be released.
Best regards,
Jerry0 -
Thanks Jerry
How do I contact technical support - I have filled out the form on the web page twice.
When subitting form the webpage the page tels that you will recieve an email - but nothing happens.0 -
Dear @ KLS
Here are the pages you could connect to local support
https://support.zyxel.eu/hc/en-us
Select the language on the upper right corner
You can connect to your local support for further assistance.
Best regards,
Jerry
1
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