Cannot login after added to Nebula

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Makksa42
Makksa42 Posts: 4 image  Freshman Member
First Comment Fourth Anniversary
edited April 2021 in Nebula
I have two XGS1930-28 worked fine until I added them to Nebula site. I cannot login with my local account.
I tried to login with the cloud account, but it did not work.
I restarted them from the cloud but nothing changed.
Is it normal?

Unfortunately i cannot perform a hard restart, because I am at HomeOffice.

Accepted Solution

  • dempie
    dempie Posts: 17 image  Freshman Member
    First Answer First Comment Friend Collector First Anniversary
    Answer ✓
    Hi,
    are you talking about local access?
    Did you try login credentials from Site-wide / Configure/ General settings?

    dempie

All Replies

  • dempie
    dempie Posts: 17 image  Freshman Member
    First Answer First Comment Friend Collector First Anniversary
    Answer ✓
    Hi,
    are you talking about local access?
    Did you try login credentials from Site-wide / Configure/ General settings?

    dempie
  • Zyxel_Melen
    Zyxel_Melen Posts: 4,593 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @dempie,

    Thanks for answering this question. 

    Hi @Makksa42,

    Welcome to Zyxel community!

    Kindly mention you that device will totally been controlled by Nebula after been added to Nebula, may you share why you need to login local?  
    Zyxel Melen


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