How to backup running configuration if forgot password?
Zyxel Employee
Note: You must physically beside at your device, and using serial connection for below SOP
You can follow these steps to backup device running config:
1. Reboot device
2. Enter debug mode and type “atkz –b”
3. Use “atgo” booting device

4. Now device will reset system-default configuration and backup old startup-config.conf to “startup-config-back.conf”

5. After device boot up, download “startup-config-back.conf” to replace admin’s password.
a.)Find out the below CLI(prefix with “username admin encrypted-password”) in “startup-config-back.conf”
username admin encrypted-password $4$encryptedpasswordencryptedpassword$ user-type admin
b.)Replace CLI to……
username admin password yournewpassword user-type admin

6. Save and rename startup-config-back.conf, upload to device and apply it.
Comments
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Hi There,We had trouble with our Passwordmanager and lost access to an ATP200 and an ATP500.Can you confirm that this procedure works for these devices also?Looking fordward to your reply,Niels2
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