I registered a device in the wrong console.
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Axel
Posts: 1 
Freshman Member
Freshman Member
I was working on the configuration of a new device (USG110) when I registered it . The problem was that I had the myzyxell console of an another customer opened in one of my tabs and the device was directly registered there . I tried to unregister the device but there no option to do so . I also opened a case last week but didn't get an answer yet . Is there a fast procedure to remove a device from a console ?
Thanks & regards
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Hi @Axel
If you have the device (USG110) in hand, please login to the device as "admin" and re-register your device onto the myzyxel portal from device hyperlink in "Configuration" --> "Licensing" --> "Registration"
After finishing those procedure, the device owner should be transferred to your own account.0
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