Bought an NAP102 device
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You can use nebula app to scan QR code to register device.0
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Hi Freshman, i know, but please look my message again, its not possible when the device already had been registered on other account.0
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Hi @jwb,We saw that you'd also created a ticket on Zyxel system.We already replied you from the ticket, message as below:Please download our Nebula APP on your mobile phone to scan the QR-code located at the back of the NAP or on the brown box, so the device will register to your organization.This mechanism, is to force register via QR-code to his/her organization because we assume only the current owner will be able to scan the QR-code as the device is already on your hand.You may get a pop-out message when registering, please click "Register device" on the right-hand side and click "Next" on the top-right.Jonas,Jonas,0
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Hi Zyxel support,
Problem has been solved correctly. Its been registered now correctly. Ticket can be closed!
Thanx for your help!0
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