[NEBULA] Why the Map doesn't show my correct location?
Freshman Member
Accepted Solution
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Hi ChaCha and Yasuto_Kaneko
Welcome to our Forum, hope you will have a great time with us!
If you haven't placed your device manually, it will be shown on the map according to the public IP address that has, which means, the location set by your Internet Service Provider(ISP).
You can easily drag and drop to your desired location and enter your address for your device's configuration(as Yasuto_Kaneko mentioned), even upload a floor plan of your building for a better reference.
Moreover, you can use the Nebula Mobile APP to take a photo of your device and the device will be placed according to the GPS data from the photo, as long as your camera settings has been enabled to use GPS. Cool! Isn't?
5
Zyxel Employee
All Replies
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Hi,ChaCha
How about put your address for your device's configuration?1 -
@Yasuto_Kaneko Thanks for the advice!
But my question is, why they are always in the same location which is far from mine? How the system recognizes the origin location for the devices?0 -
Hi ChaCha and Yasuto_Kaneko
Welcome to our Forum, hope you will have a great time with us!
If you haven't placed your device manually, it will be shown on the map according to the public IP address that has, which means, the location set by your Internet Service Provider(ISP).
You can easily drag and drop to your desired location and enter your address for your device's configuration(as Yasuto_Kaneko mentioned), even upload a floor plan of your building for a better reference.
Moreover, you can use the Nebula Mobile APP to take a photo of your device and the device will be placed according to the GPS data from the photo, as long as your camera settings has been enabled to use GPS. Cool! Isn't? 5
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