FLex 100 WAN Setup Issue

Pook
Pook Posts: 145  Ally Member
First Comment First Answer Friend Collector Nebula Gratitude
in Nebula
Hi All

Having problems adding PPPOE details to WAN1, all I keep getting is this error..

Currently WAN1 has no IP configuration..

Performed a power cycle but no change and issue is still present in another browser on a different machine. This is a really frustrating one as it makes no sense as all I want to do is add a PPPOE login.

Best Answers

  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude
    Answer ✓
    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 3,209  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen


All Replies

  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude
    Answer ✓
    So I had to plug into another DHCP device to WAN1 that was different to the IP scope on WAN2. Then after removing I could add and save PPPOE details.
  • Zyxel_Melen
    Zyxel_Melen Posts: 3,209  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Hi @Pook,

    We are aware of this issue and are working on it now.
    We will reply you when it is done.
    For the workaround currently, just like you said, let WAN1 gets a DHCP IP address which will not overlap with WAN2 from local first, and you may configure PPPOE details on NCC.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 3,209  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @Pook,

    The issue has been fixed, you may setup PPPOE without issue now.

    Zyxel Melen


  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude
    Thanks Melen, I have a Flex 100 to set up next week and I will test :-)

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