Can't see the name of the port in the mobile app

Options
progreccor
progreccor Posts: 75 image  Ally Member
First Comment Friend Collector Nebula Gratitude Fourth Anniversary
in Nebula
In the previous version of the mobile app I can see the names of the ports and now there is no such ability.

All Replies

  • progreccor
    progreccor Posts: 75 image  Ally Member
    First Comment Friend Collector Nebula Gratitude Fourth Anniversary
    here is the name in web interface

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @progreccor,

    Thanks for your information.
    I did a local test and I found that Android can show changed name but IOS can't.

    The port name I changed:


    The port name in mobile APP(Android/IOS):


    We start to investigate this issue and I will update when we find the root cause.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @progreccor,

    This issue is that IOS APP didn't show correct port name.
    We will fix this issue in next APP version.
    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @progreccor,

    Good day~
    We have released the new version which fix the port name issue.
    May you upgrade to the newest APP version? Thanks.


    Zyxel Melen


Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）