User Configuration number of zones

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PeterUK
PeterUK Posts: 2,723  Guru Member
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Zywall 110

Did the number of User Configuration number of zones from firmware V4.65(AAAA.1) to V4.70(AAAA.0) change from 15 to 14? as when I tried to update the firmware it rolled back so I had the boot to the new firmware and do a reset then load my config with “Ignore errors and finish applying the configuration file” and it worked but when I go and check my setup the only thing missing (so for) was a zone I had 15 I now have 14 if I go to add a zone I get “'Zones have reached the maximum number.”

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    edited November 2021 Answer ✓
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    We will fix the issue in the next version of date firmware. I'll send the firmware to you when it is ready.
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    The firmware is ready.
    Add 15 user defined zones and upgrade ZyWALL 110 to this firmware.
    No error message appears after device reboots. 15 user defined zones still exist.
  • Zyxel_James
    Zyxel_James Posts: 616  Zyxel Employee
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    Hello @dnlk17,
    This zone-fix is added into V4.72C0 already, please refer to the Release note

    Do you encounter this after upgrading to V4.72?
    Thank you.


    Best regards,
    James
«13

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    Add 15 user defined zones and upgrade ZyWALL 110 to 4.70.
    The error message appears. We are investigating this issue.


  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    edited November 2021 Answer ✓
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    We will fix the issue in the next version of date firmware. I'll send the firmware to you when it is ready.
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    The firmware is ready.
    Add 15 user defined zones and upgrade ZyWALL 110 to this firmware.
    No error message appears after device reboots. 15 user defined zones still exist.
  • PeterUK
    PeterUK Posts: 2,723  Guru Member
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    Test the firmware can now get 16 thanks
  • dnlk17
    dnlk17 Posts: 5  Freshman Member
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    Hi @Zyxel_Emily,
    I think I have the same issue with my USG40 and the 4.70(AALA.0)C0 firmware, when upgrading to this firmware version, the configuration gets rolled back to the default one.
    When "force-"applying the configuration (using this approach with the 3rd option: https://support.zyxel.eu/hc/en-us/articles/360006181614-Avoiding-configuration-corruption-crashes-on-firmware-upgrade-downgrade-Setenv-Script-) on the 4.70 version, there is then at least one zone missing.

    Is it possible to get a similar .bin containing the patch as for the ZyWALL 110, but for my USG40?
    Or, when will be the next firmware release for my device? :)

    Thanks & kind regards,
    Daniel

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    Here is the latest firmware with the solution.
  • dnlk17
    dnlk17 Posts: 5  Freshman Member
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    Zyxel_Emily said:
    Here is the latest firmware with the solution.
    Hi @Zyxel_Emily,
    thanks for providing the link to the patched v4.70 in January.

    When upgrading to V4.71(AALA.0) while having 16 zones (7 custom + 9 default), the problem seems to happen again.
    -> "    Boot Status:Previous firmware update failed!"
    The system error log says: "    Previous firmware upgrade failed - ERROR: zone CLIENT_LAN"

    So my question is if the new v4.71 also contains the patch from "zld-v4-70-wk46"?

    Thanks and best regards,
    Daniel
  • PeterUK
    PeterUK Posts: 2,723  Guru Member
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    edited April 2022
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    Zyxel do their fixes in such a way you have to wait for a main release vs patches for vulnerability at least that how I understand it so

    4.70 is main release

    4.71 is patch

    4.80 is main release

    But I just removed some zones till its in the next main release.


  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
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    The official version 4.71 is a urgent release that only contains vulnerability fixes. 
    Please upgrade to this version to solve the issue of "User Configuration number of zones".
  • dnlk17
    dnlk17 Posts: 5  Freshman Member
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    Thanks a lot @Zyxel_Emily for providing a patched version containing the zone-fix!

    Also thank you @PeterUK for enlightenment regarding versioning strategies :)

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