Nebula Device status Off, cannot reboot but SDWAN connection normal

Cyber_IT
Cyber_IT Posts: 20  Freshman Member
First Anniversary 10 Comments Friend Collector
Dear Sir / Madam,

We checked Nebula Device HK site status Off, cannot reboot but SDWAN connection normal, please advise us. Thank you.

All Replies

  • Zyxel_Vic
    Zyxel_Vic Posts: 281  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @Cyber_IT
    Can you share which group/org/site name it is? You may share with us in private message.
    In addition, please also add Zyxel support account to your org. authorized administrator list so that we can help to check.
    accounts need to be authorized:
    CSO_Security@zyxel.com.tw
    swan-its@zyxel.com.tw



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