Problems changing admin password NAS540

alexpe
alexpe Posts: 42  Freshman Member
First Comment Friend Collector Fourth Anniversary
edited March 2020 in Personal Cloud Storage
I have changed the admin password of a NAS540. Now I can not enter through the web but if it allows access by SSH and SMB. How can I recover web access?


#NAS_Mar_2020

Comments

  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    https://homeforum.zyxel.com/discussion/3370/faq-upgrading-latest-nas-remote-code-execution-vulnerability-firmware#latest

  • alexpe
    alexpe Posts: 42  Freshman Member
    First Comment Friend Collector Fourth Anniversary
    Can you confirm that if I reset it I won't lose all the information?
  • alexpe
    alexpe Posts: 42  Freshman Member
    First Comment Friend Collector Fourth Anniversary
    other question, Is it possible to update the firmware by SSH to correct the problem?
  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    You misunderstood me. I think your firmware is already upgraded, and that your password contains one of the now forbidden characters. Then you can't login in the webinterface anymore.

    And yes, if you reset until the first beep, it only resets the admin password and sets the network to DHCP client.
  • Martull
    Martull Posts: 6  Freshman Member
    First Comment Friend Collector First Anniversary
    Hello, It has happened to me the same, not being able to log in via Web but been able via ssh.

    I logged in with a different user, logged out, and then I was able to logged in with the admin account again. 

    HIH
  • Dexter
    Dexter Posts: 108  Ally Member
    First Comment Friend Collector Sixth Anniversary
    edited December 2021
    Have you ever try to reset the NAS?
    After reset, does it should work?

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