wrong assignment of a license
DFurio
Posts: 2
good morning, on the portal I have mistakenly assigned a license to a wrong user.
is there any way to assign it to the correct user?
0
All Replies
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Hi @DFurio,
on which Portal? Nebula? MyZyxel?
Usually, you can Transfer a license to another User using License Transfer features.
If you can´t find it, log a ticket with Serial Number / Mac / Account from and to with the same information and we´ll help you to move it.
https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354
Regards,
Tobias
0 -
Thank you,
i did it with the transfer feature on myzyxel portal0
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