wrong assignment of a license
DFurio
Posts: 2
good morning, on the portal I have mistakenly assigned a license to a wrong user.
is there any way to assign it to the correct user?
0
All Replies
-
Hi @DFurio,
on which Portal? Nebula? MyZyxel?
Usually, you can Transfer a license to another User using License Transfer features.
If you can´t find it, log a ticket with Serial Number / Mac / Account from and to with the same information and we´ll help you to move it.
https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354
Regards,
Tobias
0 -
Thank you,
i did it with the transfer feature on myzyxel portal0
Zyxel Employee
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 152 Nebula Ideas
- 100 Nebula Status and Incidents
- 5.8K Security
- 285 USG FLEX H Series
- 278 Security Ideas
- 1.5K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 251 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 86 About Community
- 75 Security Highlight
