How do I get up to date firmware, etc for my VMG8825-B50B?

ValHandle Posts: 2

February 2022 in Home Router

I try to register it with portal.myzyxel.com, but the device registration page throws up a "Cannot find device" error.  The "https://www.zyxel.com/support/support_landing.shtml" page doesn't acknowledge this model exists.

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All Replies

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  YeK Posts: 150  Master Member

  

  February 2022

  Hi,
  
  Can I know where you get the device? From your service provider or retail store? 

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  ValHandle Posts: 2

  February 2022

  YeK said:

  Hi,
  
  Can I know where you get the device? From your service provider or retail store? 

  I got it new from a Bankruptcy auction, so I guess retail?

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