Remove a device from myZyxel

drichter100 Posts: 2  Freshman Member

February 2022 edited August 2022 in Service & License

How to remove a device from myZyxel so I can give it to someone else to register on there own account. All active services have already been moved to our new Device

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  Zyxel_Cooldia Posts: 1,539  Guru Member

  

  February 2022

  Hi @drichter100,
  New device owner can just log in device Web GUI and click link below to register device again.
  It can transfer device to new owner in Myzyxel.com
  
  
  

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  drichter100 Posts: 2  Freshman Member

  

  February 2022

  So you are saying, Our old device does not need to be removed from our myzyxel account to be able to add it to a new myzyxel account. Is that correct?
  

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  Zyxel_Cooldia Posts: 1,539  Guru Member

  

  March 2022

  Hi @drichter100,
  Yes, as long as you are indeed device owner, and click register link from device.
  It can be transfer to new owner.

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