Impossible de désactiver le réseau invité

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DavC
DavC Posts: 3
First Anniversary
in Nebula
Bonjour,

Il m'est impossible de désactiver le mode réseau invité sur un SSID sur deux ! le bouton reste grisé 
Avez vous une idée ?


All Replies

  • Zyxel_Richard
    Zyxel_Richard Posts: 218  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi Sir,

    Sorry for causing your inconvenience, could you please enable the Zyxel Support in the directory [Help (bottom-left of NCC) >Support Request > Invite Zyxel support as administrator > Save] and Provide your Org/Site name for us for further investigate in your case?

    Best Regards,
    Richard
  • DavC
    DavC Posts: 3
    First Anniversary
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    Bonjour C'est fait,

    L'organisation : ETELYS
    Le site concerné : LYCEE HOTELIER

    Merci par avance.
  • Zyxel_Richard
    Zyxel_Richard Posts: 218  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi Sir,

    We've confirmed this issue, and will fix this as soon as possible.

    The reason of the case is, all APs registered in this site are NWA50AXs, so NCC grey out some settings that aren't supported by the AP. But actually the guest network should be enabled (since the AP should have the capability according to the device function table), so we'll fix the case soon.

    Sorry again for causing your inconvenience.

    Best Regards,
    Richard
  • DavC
    DavC Posts: 3
    First Anniversary
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    Ok bien noté,

    Merci de m'avertir lorsque cela sera corrigé

    Cdt
  • Zyxel_Richard
    Zyxel_Richard Posts: 218  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi Sir,

    The issue has been fixed.

    Best Regards,
    Richard

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