NAS540 "Battery power exhaused" & "initiated Shutdown Sequence" errors not 'critical' category?
dougND
Posts: 4
Is power loss and shutting down not critical events?
Title says it all, why are only critical errors allowed to send email alerts, and why aren't the power related errors in the critical category if only that category is allowed to trigger emails? (Using latest firmware. Email daily reports working fine send&receive.)
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I do not consider a NAS can write down the log when there is a black out.The NAS should always stays in a stable and steady power supply environment and network environment.If it is needed to prevent the unexpected power surge or blackout, I think you need a UPS to make the power supply stable.0
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ikubuf said:I do not consider a NAS can write down the log when there is a black out.The NAS should always stays in a stable and steady power supply environment and network environment.If it is needed to prevent the unexpected power surge or blackout, I think you need a UPS to make the power supply stable.
I don't think you understood my post, these are in fact errors subsequent to communications with a UPS over USB. "Battery power exhausted" is from the UPS. It's an error the NAS logs as category 'notice' instead of 'critical'. Due to that, there will be no email notification of this VERY SERIOUS state/condition.
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Are you in the latest firmware?
Do you mean the severity( of the log is "notice" instead of "alert", so when there is notice of "Battery power exhausted"log from UPS, it will not send the email?
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Why would a power client alert you that the power server told him to shutdown? It's more the responsibility of the server, don't you think?And from technical view there are also problems. Initiating a mail delivery while you are told to shutdown will delay that shutdown. Not much, but maybe too much. Further, when the grid power is down, in most cases it will not possible to send an email, because the switch/modem/... will be down.0
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ikubuf said:Are you in the latest firmware?
Do you mean the severity( of the log is "notice" instead of "alert", so when there is notice of "Battery power exhausted"log from UPS, it will not send the email?yes, latest firmware and yes, the log severity of these events is notice versus higher like alert or critical.0 -
Mijzelf said:Why would a power client alert you that the power server told him to shutdown? It's more the responsibility of the server, don't you think?And from technical view there are also problems. Initiating a mail delivery while you are told to shutdown will delay that shutdown. Not much, but maybe too much. Further, when the grid power is down, in most cases it will not possible to send an email, because the switch/modem/... will be down.
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