UAG 5100 SECURITY ..billing profiles - guests log troubleshooting

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    Hi @greg  

    Printer will accumulate expiration time if clicks button many times before ticket printout.

    Please educate the operators not to click the button before printing out the tickets


  • greg
    greg Posts: 25  Freshman Member
    First Comment Fifth Anniversary
    edited June 2019
    ok but i think in my mind that no normal to printer to permit this dangerous operation it s like a hijack operation.can zyxel look how to block this possibily?it s not normal way
    Best regards
  • greg
    greg Posts: 25  Freshman Member
    First Comment Fifth Anniversary
    Dear Sir 

    is there the possibility to use a tablet or phone android to print the tickets instead of using the three buttons of the printer?
    as i have simce many years ago  did it with some american hotspot named  

    GIS-R80

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    Hi @greg

    UAG support generating ticket by guest-manager but without printer out ticket.

    (1) Create an guest-manager.


    (2) And then user can login to UAG by this account, and generates account or printout the ticket.


  • greg
    greg Posts: 25  Freshman Member
    First Comment Fifth Anniversary
    ok and how can i make this possible only in LAN1  it means adminstrative PMS lan where all my server are?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary
    edited June 2019

    Hi @greg

    There are functions named “admin/user Service control” in WWW page.

    This function can allow/deny user which from specific IP zone.


    But guest manager is belonging to “user” privilege. (It will effect others dynamic accounts)

    So can’t realize it now.

    I will create an idea for additional “guest-manager service control” in this feature.

  • greg
    greg Posts: 25  Freshman Member
    First Comment Fifth Anniversary
    ok i waiting for your solution about this.
    thanks to you
  • greg
    greg Posts: 25  Freshman Member
    First Comment Fifth Anniversary
    Sir any good news about this situation until now?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary
    edited April 2022
    Hi @greg
    There is no plan to improve it in current roadmap.
    If there are many requests to asking the same feature in the future, we will consider it again. :)

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