cannot free some ZYWALL IPSEC VPN CLIENT licenses

phphil
phphil Posts: 39  Freshman Member
First Comment Friend Collector Fifth Anniversary
edited August 2022 in Service & License
Dear zyxel support, 

I've reinstalled zywall ipsec vpn client but now I cannot reuse the same license. 

I've the same issue with some other licenses where software has been uninstalled but the licenses still results to be in use. 

Thank you for your support

All Replies

  • Zyxel_James
    Zyxel_James Posts: 718  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Hello @phphil,
    Please provide the license number to us through private message, I will check on this for you, thank you.

    James.
  • Zyxel_James
    Zyxel_James Posts: 718  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Hello @phphil,
    The licenses are able to be activated again now, please check, thank you.

    James

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